SingleComm Help Desk
Promoted articles
- Glossary of SC ACD Terms & Acronyms
- Call Center: Firewall and network configuration
- Diagnosing headset issues
- Workstation minimal requirements
- Static on a call
- Assigning SC Analytics Report Access
- How To Log In to SC Analytics through SC ACD
- Viewing Reports in SC ACD
- Glossary of SC Analytics Terms
- Creating and Managing Spaces for Subclients
- Analyzing Data
- Lookless Dashboards
- Standard Dashboards
- Rebuilding a Script in SC Analytics
- Creating Reports with Standard Fields
- Creating a Sample Call Report
- Creating a Sample Order Report
- Creating a Sample Agent Report
- Viewing Totals on Table Calculations
- Customizing Reports With Color