Area Chart- Visualization type that displays data in a series of dots on a grid, connected by lines. Similar to a line chart, but with shaded areas in between.
Bar Chart- visualization type that displays data in a series of horizontal rows
Cartesian Chart- Visualization type that displays data using coordinates. Includes the following: Column, Bar, Scatter, Line, and Area charts.
Cohort Analysis- report type that shows behavior of a group over a set time period
Column Chart- visualization type that displays data in a series of vertical rows
Constant- an unchanging value
SC ACD Embed- reference to the viewing of SC Analytics Reports from within the SingleComm Automatic Call Distributor
Dashboard- a collection of looks
Default Space- The space that loads when you choose Browse. It is initially set to Shared but can be changed.
Dimension- singular data attributes (similar to script fields)
Donut Chart- Usually displayed in multiples, they are pie charts that display the same measures but with a unique identifier in the center.
Explore- starting point for a query
Expression- the formulas used to execute calculations
Function- mathematical relation between input and output [see also operator]
Funnel Chart- visualization type that displays data as a series of progressively decreasing values
Line Chart- Visualization type that displays data in a series of dots on a grid, connected by lines
Look- a saved report that can be retrieved by name and shared with other people in your organization
Map Chart- interactive visualization type that geographically displays queries using type:location
Map Points Chart- visualization type that displays plotted data with single dimensions of either
Map Regions Chart- visualization type that displays plotted data by state/province
Measure- Calculations used in database queries. Can be used alone or in conjunction with dimensions.
Model- representation of a database connection
Null- indicates zero, or no data when used as a value
Operator- function used to transform data
- mathematical (+, -, *, /)
- comparison (=, <, >, <=, >=)
- logical (and, or, not)
Personal Space- a designated space that is only viewable to its owner
Pie Chart- visualization type that displays data as a circular graphic, divided into slices
Pivot- (chart or table) method of displaying aggregated data
Scatter Chart- visualization type that displays data in a series of dots that are plotted on a grid
Space- A designated area within the platform. Centrally located and may be used for storage like a folder on a computer.
Subspace- any smaller area located inside of a space
Tile- custom section of a dashboard that can contain statistics or graphs
Timeline Chart- visualization type that displays data as a series of comparable events that happen over a set period of time
Total Time- report measure that equals the sum of labor time + non-labor time
- Total Non-Labor Time- total time- total labor time
View- call grouping, or subset of an explore
Visualization- user-friendly graphical ways to display data