Setting up a one-time support session

Installing 'Chrome Remote Desktop' for a support session.

1. Sign into Google. You must be logged in to participate in remote access sessions.
2. Locate Chrome Remote Desktop through the link below.
       Chrome Remote Desktop
3. Click the "ADD TO CHROME" button and add the app to your browser.
4. Launch the app and click the "GET STARTED" button in the "Remote Assistance" section.
   
5. Click the "Share" button, then "Accept and Install" to download a component program. 
6. Run the program it just downloaded and allow it to install.
7. Return to the window where you clicked "Share" if it didn't happen automatically. You should now see a code being displayed similar to the one pictured below.
   
8. Provide the code to the support specialist so they can connect to your computer. 
9. When the support specialist connects you will see an indication similar to this one:

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Support Specialist Side:

To control a computer:

1. In the initial Remote Assistance window select 'See and control a shared computer'.
   
2. Enter the supplied access code and click 'Connect' to establish a connection.