The Database Server Status Panel provides a place to view the operating statistics of your database(s). Some examples of available information are shown in the following screen capture.
Articles in this section
- Adding Dynamic Destinations on the ACD
- Setting Auto-Logout for Agents
- Creating an SC ACD Account
- Assigning Program-Level Permissions
- How-To: Assign Media Agency Access Permissions
- System Queues Monitoring Panel
- Call Quality by Agent Report
- Cluster Monitoring Panel
- Call Quality by DID Group
- Call Information and Recording Retrieval - Self Service
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