SC TAS

Getting Started

• Glossary of SC TAS Terms & Acronyms

Scheduling

• Adding a Directory Entry for TAS On-Call Scheduling
• Creating and Managing On-Call Calendars in TAS
• Connecting an On-Call Calendar to a Dispatch Set in TAS
• Importing Directory Entries in TAS

Dispatching

• Creating Individual TAS Contact Methods
• Creating Dispatching Rule Sets in TAS
• Adjusting the Number Order of Dispatch Rule Sets in TAS
• Adding the TAS 'dispatchSet' Field to a Guided Interaction
• Putting TAS Dispatch Sets Into Rotation
• Creating and Scheduling Looping Sets in TAS

See all 10 articles

Supervisor

• Managing TAS Outbound Campaigns
• Cloning SC TAS Clients