CX Create/CX Flow (formerly Guided Interactions)

Scripts

• Standard Fields
• How-To: Create a Basic Lead Gen Script
• How-To: Create a Basic Selling Script
• Text Editor
• Field Settings
• Slide Branching

See all 22 articles

CommFlows

• CommFlow Basics
• Mapping the CommFlow for Reporting
• CommFlow/Script Mapping Standardizations
• Holiday/Dynamic Date Schedules
• Partners
• Parameters

See all 7 articles

Administration

• New User Creation
• Password Change/Reset
• Integrations
• Using DispoMode and the C3S Integration
• Using the Zendesk Integration

Data Tables

• (Coming Soon) How-To: Connect a Data Table to a CommFlow