SC Workflow

Scripts

• Video Tutorials
• Standard Fields
• How-To: Create a Basic Lead Gen Guided Interaction
• How-To: Create a Basic Selling Guided Interaction
• Text Editor
• Fields

See all 24 articles

CommFlows

• WorkFlow Basics
• Mapping the CommFlow for Reporting
• CommFlow/Script Mapping Standardizations
• Holiday/Dynamic Date Schedules
• Partners
• Parameters

See all 7 articles

Administration

• New User Creation
• Password Change/Reset
• Integrations
• Using DispoMode and the C3S Integration
• Using the Zendesk Integration