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  1. SingleComm
  2. SC WorkFlow

SC WorkFlow

Guided Interaction Tutorials and Administration

Guided Interactions

  • Guided Interactions: Video Tutorials
  • Guided Interaction Fields
  • Guided Interaction Field Settings
  • Guided Interaction Standard Fields
  • Guided Interaction Text Editor
  • Importing/Exporting/Cloning a Guided Interaction
See all 24 articles

WorkFlows

  • WorkFlow Basics
  • Mapping the CommFlow for Reporting
  • CommFlow/Script Mapping Standardizations
  • Holiday/Dynamic Date Schedules
  • Partners
  • Parameters
See all 7 articles

Supervisor

  • Creating a Third Party Offer
  • Preparing a Primary Guided Interaction for Connection to a Third Party Offer

Administrator

  • New User Creation in Workflow
  • Password Change/Reset
  • Integrations
  • Using DispoMode and the C3S Integration
  • Using the Zendesk Integration
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