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  1. SingleComm
  2. SC TAS
  3. Dispatching

Dispatching

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  • Creating Individual TAS Contact Methods
  • Creating Dispatching Rule Sets in TAS
  • Adjusting the Number Order of Dispatch Rule Sets in TAS
  • Adding the TAS 'dispatchSet' Field to a Guided Interaction
  • Putting TAS Dispatch Sets Into Rotation
  • Creating and Scheduling Looping Sets in TAS
  • Dynamically Connecting TAS Dispatch Rule Sets to the Guided Interaction
  • Configuring a Dynamic Contact Method in TAS
  • Configuring Multiple Dynamic Contact Methods in the Guided Interaction
  • Connecting an On-Call Calendar to a Dispatch Set in TAS
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